With more than two million
subscribers, OnStar¹ is the leading provider of telematics services in
the United States. Telematics is the transmission of data communications
between systems and devices. OnStar's in-vehicle safety, security, and
information services use Global Positioning System (GPS) satellite and
cellular technology to link the vehicle and driver to the OnStar Center.
At the OnStar Center, advisors offer real-time, personalized help 24
hours a day, 365 days a year.
Stay Connected With Onstar:
Contact OnStar
using the
three-button system
Establish direct voice
contact with an OnStar Advisor using the built-in microphone, cellular
antenna in your vehicle, and cellular network
An Advisor can pinpoint your location using GPS
technology. (Based on model availability.)
On most newer models, built-in crash sensors can
also automatically alert OnStar even if your airbags do not deploy, and
send critical crash details
OnStar module
connects vehicle computer to OnStar via cellular antenna
Cellular antenna connects vehicle through cellular
network
OnStar Equipment:
All OnStar-equipped vehicles have one of three types
of equipment, based on wireless network technologies:
Analog-Only:
OnStar-equipped vehicles with analog-only equipment were designed to
operate only on the analog wireless network and cannot be upgraded to
operate on the digital network. Vehicles with this equipment will no
longer be able to receive OnStar services beginning January 1, 2008. At
that time, service will be available only through dual-mode
(analog/digital) equipment. Analog-only vehicles cannot be upgraded to
digital equipment.
Analog/Digital-Ready:
OnStar-equipped vehicles with analog/digital-ready
equipment operate on the analog wireless network, but can be upgraded to
dual-mode (analog/digital) equipment if available for that vehicle.
Beginning January 1, 2008, OnStar service will not be available on these
vehicles unless the OnStar equipment has been upgraded to dual-mode
(analog/digital) equipment.
Dual-Mode
(Analog/Digital): OnStar-equipped vehicles with
dual-mode (analog/digital) equipment operate on both the analog and
digital wireless networks and will not require an upgrade in connection
with the wireless industry's transition to the digital network.