Customer Testimonials
I saw this vehicle on Facebook marketplace and boom! Am driving it! Thanks Jess for taking care of me!!
It was a pleasure to deal with the whole sales team. They have offered everything without any pressure. Nels from sales , Steve from service and Richard from parts great people to deal with. Thank you for the great service and a good experience
Great customer service, Tanner helped get me into a car I was seeking for a long time. Tanner really went the extra mile for me, literally Tanner delivered the car to me himself on his day off. Tanner is a great salesman to deal with ask for Tanner for your next vehicle purchase at shaganappi gm
Super-impressed with Tanner Bachman’s help in my purchase of a Sierra 1500 AT4. The sincere helpfulness, combined with a unmistakable feeling of honesty, and of course product knowledge and enthusiasm made my purchase experience truly enjoyable. He is a true asset to a great dealership, and you would do well to seek him out if you’re in the market for a vehicle. Doug B.
Purchased a new vehicle from Keinan. Experience was smooth. Additional products were offered but not pushed on us, which was much appreciated as compared to past experiences at other dealerships. Would recommend this dealership.
Purchased a new truck with the help ofMark and Jason. Both are professional and knowledgeable. Highly recommended!
I have bought 6 vehicles from this dealership and have always been treated fairly before and after the transaction. I would recommend them to anyone. Keep up the good work!
Have bought 3 vehicles from Shaganappi since 2000. One new, two used. Staff are professional, courteous and friendly. Sales are not pushy or edgy, front end staff are great and finance people are capable and pragmatic. This is an outstanding dealership that exhibits a culture seldom seen in the industry. Starts from the owner down and it shows. Highly recommend.
Carlo is very professional I came to visit and he offered me amazing and proficient service definitely will be coming back to pickup a new family vehicle.
Not gonna lie, I used to be a Shaw customer, bought numerous vehicles from them in the past. Not anymore, Justin, Jordan and Mark, have all changed my perspective, They have integrity, G.A.S. (give a xxxx), and customer service out of the Ying Yang. I came in not expecting much, due to past experience, and left as a very satisfied and elated, vehicle purchaser. I hope to have this vehicle for many years to come. If not I know where I'm going to go . Justin listened to what i was looking for, found a few almost identical, ...
I just brought home my 2021 Trailblazer and I am in love. After test driving multiple SUV's I ultimately loved the vehicle but the service I received when doing my test drive was hands down the best out of 3 other dealerships. Ed Brunn was professional but still made me feel like a welcomed friend. (Not the typical stereotype of a car salesmen) He was easy to talk to, answered all my ridiculous questions and really earned my trust and business. I'll be referring all my friends and family and without a doubt will be back next time I'm ...
Mark was exceptional to work with. Professional, available to work with us to give us the best opportunity possible on a vehicle. Caring and knowledgeable person who went above and beyond to make the process comfortable, safe, informative, fun and easy.
Took our vehicle in to get repaired and ended up deciding to buy a new vehicle instead. Mark Allen was Awesome. He listened to what our needs were and found us the right vehicle at a price we could afford. He was super helpful and easy to talk to. He even took the time to run out and grab a cd that we had left in our old vehicle. We also had the pleasure of meeting and dealing with Amanda who was very lovely. All in all was a great experience and would recommend Mark to any of our family ...
I’ve taking my vehicle for servicing to Shaganappi for over 8 years and decided to buy a new vehicle from them. I would recommend to anyone wanting to purchase a new vehicle to contact Jim Findlay as I found him to be excellent.
Great service. Very honest and gives you all the details in writing so you can see what you are buying. Not high pressure and want to ensure the car is the right fit.
I went into Shaganappi GMC looking for the impossible deal, and Mark Allen made it happen for me! I told him my parameters and he got me into a brand new amazing truck within my single mama budget! Thanks a million Mark!
Got back to me with pricing Very quickly and held the truck for me while I was out of town For work. I talked to a lot of sales people at multiple dealerships and Shaganappi was the most helpful
First time I took my truck to this location. Very friendly and professional. Kept in contact with me throughout the day as to what they were doing and if anything extra needed to be done. Very happy with my first experience here. I will keep bringing my vehicle here and because of it I will buy my next vehicle here too. Thank you
My experience dealing Micheal Finnie was very positive. The selection of trucks he showed me was excellent and I was able to make a quick purchase.
Excellent service always good and caring people I would recommend to everyone always service there and will continue to do so in the future without a doubt
Prompt service called when completed , friendly courteous staff was just curious why no plexus glass shield to protect customers & staff ? Like that u can book appointment
Our overall experience at Shaganappi GM was wonderful. James Findlay, our sales consultant was very nice, friendly and helpful. We would love to go back again.
Grayson was very polite and professional as was the young lady who booked the uber. But the uber driver was rude and agressive and the staff informed me they followed up with Uber and that driver is not allowed to pick up shaganappi motors clients anymore. This bad situation was handled well by the 2 staff members listed above.
Amazing staff! I won’t be taking my car anywhere else. They know how to handle their customers. I felt at ease (which is difficult now) from start to finish
We had a fantastic experience with our salesman Wayne. He took the time to go through the vehicle and worked with us to create a deal that worked for us and our needs. Jordan in the finance department was efficient and really pleasant as well. I would absolutely recommend Wayne and Shaganappi GM!
Both mark and Jordan where great to deal with and, very attentive to what I was looking for in my new vehicle and were able to answer all my questions
Excellent worker and approachable. Manage their time and accomodate people who come to the service or inside. keep up the good job GM employees. See you again soon.
Always have great service and get treated very well. I like the fact that the service managers can take the time and answer my questions.
appointment was booked online. There was a miss in the work I was requesting, probably during my filling out of details. Grayson made adjustments to request and ensured all the work I required was completed.
I had a unfortunate incident with my car yesterday and limped into the dealership and explained what happened fearing the worst but was assured by the tech it would be okay so left my car overnight to wait for that phone call the next day to let me know what was wrong. The tech was right just ahose came loose that the stars it was all fixed as good as new, always take it to your dealership they know your car thanks for the great service
Ed Brunn was our salesman from Shaganappi GM. He was very knowledgeable and helpful with the purchase of our 2017 Corvette Grand Sport. We were from out of province so he did all that he could to make this an enjoyable stress free experience. We love this car and constantly turn heads everywhere we go. Thanks Ed for helping us bring this car home.
Lyndon, the service was very efficient with great interpersonal skills. I was also pleased with the work completed on my truck. I have no complaints!
This was my first visit to Shaganappi GM. Easy drop off and pick up. The work was completed on time and at a high quality. I plan to get all my service work done here.
I continue to experience excellent service at Shaganappi. The service representatives are very helpful and accommodating, and are highly skilled and efficient. I would recommend this service department to anyone.
I just purchased a new vehicle from Shaganappi, was very happy with the customer service provided by our salesperson and sales manager who responded to our concerns and followed up appropriately. Thank you so much
Adam was great. Shag North was great. Clean bathrooms.Coffee could be better. Super friendly. The deal was unbeatable. As advertised! ill be back!! Thanks again.
The service was excellent I found Mike and the management team very helpful. The process was very smooth and easy and the whole team was a delight from the administrative staff , finance and sales team. I’d definitely recommend Shaggnappi to my friends or family
Joel Janz provided me with excellent service! He went the extra mile to get me in quickly, and arranged multiple shuttle rides for me to and from the dealership. Completely hassle free experience! Very impressed!
Awesome service! Great experience! Came away very happy with a great new truck! Adam and mike made getting me into a new truck simple and enjoyable. Debbie was great in ensuring that I had all the information I needed and got into my new truck very quickly.
Since my husband also owns a GM vehicle It is not unusual for me to be included under him. However, I bought and paid for my Malibu and I prefer having my own file. Thanks to Joel Janz, I believe this is what I have now. Servicing was efficient and I enjoyed some of your hospitality - coffee and a muffin. Thank you.
This has been the first time for me venturing away from Ford and looking at a different make of Truck. When I meet with Mike, I told him what I am looking for and what I am expecting. He six his very best and managed to fulfill all my expectations/wants zndcset me up with a truck that ditd my needs. Now only time and driving will tell if I made a good decision trying new wheels.
I bought about two years ago now and so far I have had great experience with Service. The biggest thumbs up is that my sales guy (Wayne) calls me on my birthday and Christmas. It's the small things like that which makes sales people stand out over others. Thumbs up to Wayne Ivan.
Just a great place to do business. Jim Findlay, Candice Kubek, Lyndon Grovet and Steve Rayton should share a key to the city. Exemplary service all around.
I was impressed by Mitch Mapatac. He’s a great sales associate. Very knowledgeable and friendly. Super happy with the service I received. I would recommend anyone working with GM. They go outta their way to help you find just what you’re looking for. Attention to detail was amazing!!! DK
I have gone to Shaganappi for years and purchased all my new vehicles there. Wayne Ivan has sold me my last 3 vehicles and he's always great to deal with. He and the rest of the staff make the experience enjoyable, easy, quick, and ensure your satisfied to your full extent upon delivery. Should any issues arise, they are happy to help and make sure you're looked after as fast as possible. Can say enough good things about Shaganappi.
I have given this rating as I buy all my vehicles from Jim. Jim gives above and beyond excellent service and has so for many years!!!
I recently ordered a 2020 Vette. Jim Findlay looked after me. He was exceptionally friendly, knowledgeable, courteous, knew his product line, helped with options that I didn’t know existed. Would highly recommend him and will. He has patience as I changed my order 4 times. Look forward to the vehicle.
I recently ordered a 2019 cadillac xt4 with James, he went above and beyond to get me everything i wanted and expected in a vehicle. I am extremely satisfied with the customer service I received and how easy the financing went with Debbie. I recommend checking this dealership out!
I have been dealing with Candace for several years and I have the greatest respect for her willingness to make sure my different diesel trucks have been looked after. I require a lot from my truck and she makes sure the quality of the service is done properly. Candace looked my daughters service requirements for her car when I been away in the Oilfield making it was a quick and painless experience for my daughter who’s a little shy!
Mitch Mapatac was great to deal with. I told him what I was looking for in a vehicle and he had a few ready for me to look at and test drive. He was very professional and made me feel comfortable-no high-pressure sales tactics. I would definitely recommend him!
Wayne Ivan conducted the sale to us in a very professional manner. His service was exceptional and we appreciate all he did to make the transition easy. We took our 2005 GMC SIERRA 2500 in for service only to find the cost of repairs needed were more than anticipated, so we decided to purchase a new 2019 GMC Sierra 3500. Wayne was there for us by phone and in person.
Dennis is the most awesome guy ever! Buy from him. He will make your day! The guy is the best you can imagine. Whoa eeeee!
I recently had some truck issues while visiting Calgary and needed them resolved before I could tow our trailer home. Candice (Service Consultant) was able to get me in the same morning I called and went our of her way to make my experience a pleasant one. Bobby, the diesel mechanic came out twice to tell me in person what he found and what he was doing to fix it. He also took the time to give me some good advice about caring for diesel engines when I asked him a couple of questions.. I would certainly go to Shaganappi ...
sales met my expectations and all questions and phone calls were returned promptly. dealership was clean and service and courtesy drivers service was great. I would recommend to friends to use dealership.
Decided to just "drop by" to see if an indicator light issue could be looked at. Sara was able to book me in within 30 minutes and had the problem diagnosed. I could not leave my vehicle but asked if I could schedule an appointment for the following week. Sara was fantastic: arranged everything for a scheduled drop-off with a rental courtesy car and estimated completion time. When I dropped my vehicle my rental was ready; and when I picked up my vehicle everything was in order and taken care of immediately (in and out in less than 5 minutes). ...
I simply went in to look at a truck and get some prices. I came out some time later a proud owner of new Sierra. Thanks Shag.
We were able to upgrade our Older GMC purchased through Shaganappi in 2008, and am more than pleased with the excellent service again in 2019. We look forward to many years of purchasing at this dealership and salesman, Michael Finnie. The finance team made the purchase a smooth transition. Thanks again.
Was going to buy used, but ended up buying a new truck. Sales man was great to deal with. The only problem I had was that when I went to pick up the truck they couldn’t find the owners manual and it had no fuel in it. I was disappointed that it wasn’t ready to go, considering I had a 10 round trip. When they were given 13 days notice to when I was coming to pick it up.
The staff at Shaganappi GM is outstanding. The purchase process was seamless as was delivery of my vehicle. When taking my vehicle in for service they are prompt and accurate with timings and communicate, very well, the service provided and/or required. Thanks to everyone in service and sales 🙂
From the minute I walked in I got treated with respect and professionalism. Mitch and Deb were absolute stars. You can be sure that I will be back when I’m ready to purchase.
His kind, relaxed, knowledgeable approach made us feel immediatly comfortable. We have purchased many vehicles from Ed and will continue to do so as long as he is here!
Ed at Shaganappi has been great. I have used other dealers historically, but because of the service I’ve received before & after multiple sales from Ed, I am committed to Shaganappi. The whole experience from reception to financial services was excellent.
I had the opportunity to have Mitch provide me friendly advice and options on assisting my husband and I on our move to another province. Recently my husband and I bought brand new vehicles along with 3 other friends as well spending over 300 to 400 thousand dollars. I was promised by another salesperson that he would look into things for me and never did. He just forgot me and after the sale was completed it felt like I was direguarded and he was on to the next client. It left a bad taste in my mouth and a little sour towards the ...
Mitch was so helpful and he was really knowledgeable about the cars he was selling. Would come back here again! Thanks for the awesome experience
Mike is absolutely fantastic. Did not get the pressured feeling you get when you go to a dealership while I was there. . Very friendly, respectful and great at his job.
I have never had a salesman at a dealership go above and beyond like Wayne Ivan did. He got me the best price possible on the new vehicle as well as my trade in. He went out of his way to arrange for me to purchase a couple of accessories the vehicle didn’t come with and his dealership didn’t carry. Then the icing on the cake, Wayne drove over 500 kilometers to deliver my new vehicle ( with the new accessories that he had afraid of me to purchase) and take back the trade in. The absolute best customer service. ...
Very knowledgeable people focused in giving the best service. Did the best to have the vehicle I wanted and had it ready when I needed it. This is my 3rd car I bought here and would buy the future ones.
Mike Finnie is amazing 😉 He is fair and so helpful I’ll definitely be coming back just to deal with him again! Thank you for your awesome customer service and sales skills!
Sara was my advisory when brought my vehicle in. Would highly recommend seeing her when your vehicle get service work. Keep up the good work 👍🏽
I recently had my vehicle in for service and dealt with Sara Barnes and she was an absolute pleasure to deal with! She stayed in contact with me and informed me of any future repairs I needed. I will definitely continue to deal here and especially with Sara.
I purchased and have serviced my last two vehicles at Shaganappi Motors and I would never go anywhere else! Sara Barnes in the service department always goes above and beyond to get my vehicle in and out and quickly as possible without any disruption to my work day! I trust she is always doing what is in my best interests! I would recommend Shaganappi to everyone I know!
Shaganappi GM has been fantastic to deal with and I am very happy with my truck and the service I have received, including sales, finance, and with service appointments.
Carlo our sales person was awesome! He gave us the best price that he possibly could and worked very hard to find the vehicle that we needed.
Polite profession people. Glad I bought the Chevy Colorado, love my truck. all the Devi e has been to my satisfaction and I look forward to future service.
Been dealing with Shaganappi GM for years always good service. First time we dealt with Carl Vespa, he was very knowledgeable, helpful, patient and overall a pleasure to work with! We would work with him again if the time comes for a new purchase. Thanks Carlo
Mitch was very pleasant. Great customer service. Was very patient and answered all my questions. Would highly recommend you go see him for all your questions and needs.
We drove over 6 hours to pick up this vehicle. Mike Finnie was very helpful with this major purchase, and we appreciated doing mostly everything over the phone before we arrived. He showed us every detail in the vehicle, he also answered every question we had. Greatly appreciate all of his help. We also started out with Jason in financing who did an awesome job, followed up with Steve who got everything ready to sign. Thanks
Excellent Service, prices, and customer services recommendable!!! All the departments are excellent. Shaganappi GM, are the best option at the NW. Quick service and attention!!!!
excellenct service from start to finish from Mike Finnie. Answered all the questions I had and showed me the vehicles that suited what I needed!! Amazing!!!!
Sara Barnes always goes above and beyond to find us the best deal on new tires. She is professional, knowledgeable and friendly. I have recommended her to several friends
Every time I take my truck to Shaganappi, I am blown away by the service I receive from Sara Barnes. Quick service that works with my schedule.
Prompt professional service with solid communication. Repairs done promptly on my extended warranty. Everything I need was done on the same day thanks! Your team is great 🙂
Highly recommend Mike for all your vehicle purchases Mike is an awesome salesman to deal with. Couldn't ask for a better person to purchase our vehicle from.
Mike was very helpful. He was able to answer any questions I had for him. I will definitely recommend my family and friends to go to him if they are looking for a vehicle.