Customer Testimonials
Excellent service. Sales was straight forward and transparent, such a rarity in car sales. Pick up was smooth, vehicle was spotless and they spent time with me to make sure I understood all the features. Awesome!
Everything went great, thanks Chitan
Kept us informed of price and repairs required. Expensive repair but required. Uber home after drop off. 3 year warranty on parts and labor.
Lance is excellent and took great time and care in getting everything done for me.
Great service and friendly staff. Thank you Shaganappi 👍🏽
From starting to think about buying to actually doing it, I was always comfortable and confident in Shaganappi and enjoyed buying my vehicle from there. This is a must place to go when you’re browsing or ready to buy your new vehicle!
Great work as always thank you
Excellent service yesterday across the board. The team was responsive and communicative. Had a new Silverado as a loaner which now has me thinking I need a new truck! Thanks Team!
It was a pleasure dealing with the team at Shaganappi. Great service and friendly staff. The whole process of booking an appointment, checking in, and picking up my vehicle was great. The trouble with my vehicle was found and repaired very promptly. Kept me updated on other issues found with my vehicle and provided a detailed quote to address the findings. Thanks for the excellent service.
Excellent service from the entire team. Ed and Jason were fantastic to deal with
Very pleased with my seamless purchase and highly recommended.
Great service front Dylan
Exceptional experience with Shaganappi GM! I purchased my new Silverado ZR2 and the service was excellent. My sales person was very flexible to accommodate my unique situation which made the purchase very easy. The Finance team was also well tied into the transaction making the delivery seamless. The new truck is awesome, I am very happy with my decision to purchase from Shaganappi GM. I would definitely recommend them!
Kas is a rock star! He and the rest of the team at Shaganappi GM were knowledgeable and very helpful. Oh, and the new Canyon is pretty sweet!
Excellent service and help Sara went out of her way to help thank you Sarah keep up the good work
was great services , everything was fine
Great and very friendly service, quick turnaround with repairs and striving towards real customer needs rather than excessive spending on good to have options. Fast shuttle service is also available through Uber. All agreed at vehicle purchase fixes were completed with no cost to myself, SGM lived up to their promises!
Shaganappi did a great job with my new Trailblazer. I love the SUV and the 3M, paint protection and undercoating will help keep it perfect for years to come! Thanks to Martin & Candace for great service.
John Lee provided the necessary guidance to complete an acceptable purchase experience where both I and the dealership were satisfied.
Carter was fantastic to deal with. Very happy with my experience.
I'm very satisfied with the services and support provided by Alex. We are enjoying our cruising our new Blazer EV RS...great ride
I had made an appointment to get new winter tires installed and an oil change. They were proactive in identified a some updates that need to be done and scheduled them for the same appointment. Check in was friendly and quick. Service was completed at the agreed time. Communications through the whole process was top notch. It appears that Shaganappi GMC has a great service and parts team It’s good to know they are their to service my vehicle
Norm was a no BS salesman. Went very quickly and seamlessly. Jordan in finance found a warranty that worked best for my buck. Finally there was a mix up where the winter tires were when I picked up. Sales manager called and fixed issue within hours. This was the second most expensive purchase of my life and everyone involved made it easy get done.
unbelievable service. really impressed on how nice everyone is there and very impressed with kassem the sales person i felt with. kassem is very nice and respectful and very great sense of humour. 100% recommend shag gmc and 100% you go see kassem.
Very good service and all kinds of beautiful things to look at never get bored they sell all you need in order to keep your vehicle running well so you can keep it for many years.
Great Service and work well with us thank you to the whole team for a great experience.
Very friendly
Didn’t expect to buy anything when I walked in to test drive a couple things, and ended up loving the 2025 Blazer. Great experience with Lance and Jodi getting things done from start to finish, and all-round pleasant experience at the dealership.
I recently purchased a 2021 GTI from Kas, and the experience was fantastic. Kas was incredibly kind and genuinely helpful throughout the entire process. He made sure all my questions were answered and took the time to go over every detail about the car, which made me feel confident in my purchase. If you’re looking for a trustworthy and friendly salesperson, I highly recommend Kas!
Our experience at Shaganappi GMC with Dylan was VERY GOOD!!!!
Great service again. Tech took the time to speak with me about my vehicle!
Highly recommend Grant Murray, super knowledgeable & clearly passionate as a sales representative. Driving my new AT4 now!!
Mark, Dylan and Jodi made it super easy and had everything in order to make the buying process flawless. They were all very upfront and didn’t try to hide things or slide things into the deal at the end. Highly recommended!!
Great greetings .. great communication to let us know what was happening with our vehicle .. great and timely service and repair (completed work needing to be done and ensured that nothing else of a related nature was affected) .. appreciative of the rides to get us where we needed to be while these repairs were completed .. which all came with the best pricing possible ….
Very happy with the dealership. All staff members were very helpful and professional. My sales Alex. He is alway so patient with us. He will try his best to meet our needs . Whenever I have questions and issues, he will always have the questions answered, problems fixed and get back to me right way. Very smooth purchase experience with Alex and the dealership. Strongly suggest this dealership
They did all three jobs on my car on time and correctly. A very professional and classy dealership.
Lance was a great help when buying my new car.
Grant Murray has been great to deal with and was instrumental in getting us some good deals. Jordon in the financial department was also easy and a pleasure to deal with. Thanks
My first time here at Shaganappi GM and my experience was just womderful. The team was very helpful and they took good care of my request. Thanks a lot. will see you soon for my next appointment.
Always friendly and willing to help! They actually listen to my concerns and address them.
I recently brought 2022 equinox rs Shaganappi GM. I am very happy with Customer service. Chetan Nayyar was the best customer I had ever met.everything went really smooth. I will a 5 star!
I have leased for years with Shaganappi and Bill Kirkland is the most trustworthy and honest person I have ever dealt with....he matched the vehicles with my budget and preferences again and again and never upsells his integrity is worth dealing with this great dealership!
Great attention. Super easy process, Tanner the salesman was really great. Liked the follow up customer care, hoping to keep doing business with GM Shaganappi for upcoming cars.
I am so happy with the Shaganappi GMC. They were so professional, helpful and really listened to my needs for a vehicle. Jim took all the time I needed to figure out all the controls. Very helpful and knowledgeable. I’d recommend this dealer to anyone!! Thanks so much!! I LOVE my new car!
Good service. My vehicle was taken inside an hour after my scheduled appointment.
Alex was fantastic and reviewed all our options! We felt very taken care of from the whole team at Shaganappi GM. We love our new Canyon, Thanks to all of you at Shaganappi GM!
Excelent customer service, honest and transparent deals.
Great service all around, good location for me as well, will be making this location my go to for any service needs in the future. I called multiple locations to get my vehicle looked at and they were at least two weeks backed up and shaganappi location was able to help me within a few days. Thanks so much.
I recently bought a Buick Envision Avenir from Shaganappi GM when my previous vehicle was written off. A situation which had me feeling stressed, pressured and pressed for time, and honestly, unsure of what I was looking for. After visiting other dealerships and leaving disappointed, I walked into Shaganappi GM and was met by Kas, who greeted me with a friendly smile. He was incredibly supportive throughout the whole process, taking the time to understand my situation, answering all of my questions, and guiding me through options without ever trying to push me into anything. Even after I drove off ...
Excellent customer service and a high quality job performance b
Great service, friendly, knowledgeable staff. Stephanie was amazing, fit my vehicle in to get inspections and brakes completed with short notice.
Fantastic staff and great assistance as a first time costumer. Quick and efficient work.
Great service and prompt responses.
Hard to tell there there is any film at all. No bubbles. Primo service.
Awesome service advisor Sara
Dylan was friendly, helpful and knowledgeable. Him and his team literally ran around the dealership to get my last details completed before registry closed so i could get my plate and roll out. We came in hot close to the end of the day with 2 little kids and they had everything pretty well wrapped up. Truck was clean as a whistle, gassed up and ready to rock. Great experience, which is good, because I'm a cheap skate and was reluctant to dive this deep on a new vehicle. No regrets, she's a beaut.
Great service as always! Shout out to the service writers Stephanie and Sara who both excel in customer service. Great communication, friendly atmosphere, trustworthy, efficient.
We recently dealt with Chetan when purchasing our Tahoe. He was very helpful helping us narrow it down to 3 vehicles we were interested in. The process was completely done with ease and didn’t take as long as other dealers. We are impressed with this dealership. Thank you for your help Chetan. Much appreciated
After we got a great deal on our Sierra, we have used the service department a few times for warranty and recall work. Our radio wasn't working and we were told it would take a while for the replacement to come in. We decided to check in a couple of months later, and it turns out the order for our radio was never put through. Cole in Parts was a pleasure to deal with and made sure we got bumped up on the waitlist due to the error. Once the radio came in, we got to deal with Sara ...
I recently purchased a vehicle from Alex, and the experience was outstanding from start to finish! Alex was incredibly knowledgeable, patient, and attentive to my needs, guiding me through the process without any pressure. He answered all my questions thoroughly and made sure I felt confident about my choice. The entire experience was smooth, efficient, and enjoyable, and I couldn’t be happier with my new vehicle. If you’re looking for a professional and dedicated salesperson, I highly recommend Alex
Very nice people, great atmosphere. Willing to work with you the best they can and go out of there way to help you. Will definitely continue to use Shaganappi GM!
I recently had the pleasure of working with Alex Zhong at Shaganappi GM, and I couldn't be more impressed with his service! From the moment I walked in, Alex made the car buying process smooth and enjoyable. He was extremely patient, knowledgeable, and really took the time to understand what I was looking for. He arranged multiple test drives, and thanks to his expertise, I found the perfect car that fits all my needs. What really stood out was the exceptional after-sales service. I had to leave for a business trip, and Alex went above and beyond by arranging ...
Sara Barnes and the team at Shaganappi GMC are a very good team - knowledgeable, experienced, respectful and accommodating,
I have been dealing with Shaganappi for a number of years now. Mark is the best to deal with. Anytime I have had any problems with my cars, he deals with it in a prompt and friendly manner
Friendly service, always a pleasure coming to this dealership
The staff in Parts and Lyndon ( I think was his name ) in the service department went out of their way care for my car , fob, issue.
Nav and Jodi were great. Whole process was stress free and im very satisfied with the vehicle I purchased.
Stephanie and John in service were super helpful and great to deal with. All my concerns were answered and they were very helpful
Great dealership and very friendly. I felt no pressure with any of the sales experience. I picked up the vehicle when it best suited me and they were very accommodating. The showroom was well equipped with a variety of vehicles to see. JB went to the next level to ensure that we were satisfied. All of the staff is very knowledgeable regarding options and warranty. Fun fact they have a nice coffee section and the bathrooms are clean. It looks like a nice welcoming hotel lobby.
Top of the line (DENALI)
I recently purchased a truck and had the pleasure of working with Lance as my salesperson. Lance was exceptional from start to finish—knowledgeable, patient, and genuinely invested in helping me find the perfect vehicle. He took the time to understand my needs, answered all my questions, and made the entire buying process seamless and stress-free. Lance’s professionalism and dedication to customer satisfaction are truly commendable. If you’re in the market for a new vehicle, I highly recommend working with Lance!
We recently purchased a Silverado from Shaganappi GM. Alex Zhong was our salesperson and he did an excellent job. Jodi Mclntosh set us up with the warranty and we got good value for our trade in.(Thanks Matt) The whole experience was smooth and easy. Thanks Guys Jay & Kathy